About the job

As our Shop Manager in Berlin you are in charge of the day-to-day running of your store, keeping a close eye on the financial performance, motivating and training your team to perform at a high level every day and most importantly lead by example.

Our teams always succeed in making our customers feel welcome and providing them with a warm and friendly experience. 
As part of our FOH management team you are one of the faces of Brammibal's Donuts. Serving our customers with a big smile, helping them with your donut-expertise and brewing the most delicious cup of coffee and motivating your team to do the same is the most important part of your job.

You will:

• Plan and order the donut quantities for your location

• Be in charge of the inventory of your entire store
• Make the monthly shift plan for your team based on your personnel budget
• Train and onboard your new team members
• Provide ongoing feedback and training to your existing team
• Enforce work safety and hygiene rules as well as our high product and customer service standards
• Participate in regular meetings with the Operations Team and your fellow Shop Managers
• Be responsible for the staffing of your shop in collaboration with our District Manager and HR team

About you

• Formal training or relevant experience in a leadership position within the restaurant / hospitality / tourism industry

• You love customer service and go out of your way to make each customer feel special 
• A love for donuts! Knowing our product is key.
• Experience with Speciality Coffee would be a plus
• Ability to speak English, some German would be a plus
• You are trustworthy, reliable and punctual

What we offer:

• Monthly wage of 2523,54 EUR + tips + quarterly bonus depending on store performance
• A discounted monthly transit pass (German- or Berlin-wide)
• A discounted subscription to 500+ sport offerings in Berlin with Urban Sports Club
• Sunday and public holiday bonuses
• Free donuts and coffee on working days, plus a discount at all shops on days off
• Hospitality safe vegan footwear
• Additional vacation days for long-term employees
• Discount on vegan yummy fast-food at all stores of our friends at "Vincent Vegan" in Berlin and Hamburg 
  
• In-depth coffee & barista training with our Customer Service & Coffee Trainer
  

At Brammibal’s Donuts we treat all applicants equally, regardless of gender, color, ethnic or social origin, language, religion or belief, age, marital status, disability, sexual orientation or gender identity.